BSS Commerce is a leading provider of comprehensive Ecommerce solutions. We empower global brands to optimize and scale their online businesses through Magento, Shopify, and other platforms. As part of our continued growth, we are seeking a UX Specialist to help elevate the digital experiences we deliver to our clients.

As a UX Specialist at BSS Commerce, you will play a critical role in shaping the user experience of Ecommerce platforms. You will collaborate with clients to identify pain points, conduct research, and design intuitive, user-centered solutions that drive engagement and conversion. This role is client-facing and consulting-oriented, perfect for someone who thrives on solving real business problems through design thinking.

  • Conduct UX audits and usability evaluations for Ecommerce websites.
  • Lead user research activities: interviews, surveys, journey mapping, competitive analysis, etc.
  • Create user personas, customer journey maps, and detailed UX reports.
  • Collaborate with internal teams and clients to define user problems and goals.
  • Design low- to high-fidelity wireframes and user flows that optimize conversions and engagement.
  • Provide UX consulting to clients, helping them make data-informed design decisions.
  • Translate business and technical requirements into meaningful user experiences.
  • Work closely with UI designers, developers, and project managers to ensure design feasibility and consistency.
  • Advocate for UX best practices and educate stakeholders on the importance of user-centered design.

 

Yêu cầu ứng viên

  • 3+ years of experience in UX design or UX consulting, preferably in Ecommerce.
  • Strong portfolio showcasing research process and UX deliverables.
  • Strong English communication skills—both in client-facing discussions and internal collaboration.
  • Familiarity with usability testing and analytical tools (e.g., Hotjar, Google Analytics, Crazy Egg).
  • Proficient in UX tools such as Figma, Axure, Adobe XD, or similar.
  • Solid understanding of Ecommerce user behaviors and conversion best practices.
  • Detail-oriented, analytical, and passionate about creating meaningful user experiences.

Nice to have:

  • Experience with Magento, Shopify, or other Ecommerce platforms.
  • Basic understanding of HTML/CSS and responsive design principles.

Quyền lợi

  • Salary: Up to 1400$. Review salary twice a year.
  • A dynamic and supportive team culture focused on innovation and growth.
  • Work with global clients on exciting Ecommerce projects.
  • Opportunities for learning and advancement in UX and Ecommerce strategy.
  • Benefits include birthday presents, seniority allowance, coverage of specialization course fees or career certifications.
  • 13.5 days of allowed absence per year (12 days according to laws and 1.5 days for the annual company trip).
  • Opportunities to participate in team-building activities, picnics, summer trips, and voluntary activities regularly.
  • Convenient office locations. Tea, coffee, and drinks are always available at the office.
  • Social insurance and health insurance are provided by the company after a 2-month working trial, along with other benefits according to Labor Laws.