About us

We’re an innovative and experienced eCommerce agency dedicated to delivering impactful solutions. With a legacy dating back to 2006, On Tap is one of the longest-standing experts in the eCommerce space. As the first Magento Solution Partner in the UK in 2007—and among the first five globally—we’ve been at the forefront of digital commerce from the start.

Our expertise has since grown to include platforms like Adobe Commerce, Shopware, Shopify, BigCommerce, and more. At On Tap, we take pride in serving as trusted partners, helping businesses thrive in the ever-evolving digital landscape. In September 2024, On Tap officially joined the ecosystem of BSS Group – the trusted full-service eCommerce solutions provider, for strategic global expansion.

We’re looking for a Senior UX Designer to own UX strategy and execution, optimize conversion rates on our website, design high-impact landing pages, support clients with mockups, and create product visuals for On Tap’s solutions.

Key Responsibilities

  • Own the end-to-end UX process for On Tap’s digital assets and landing pages.
  • Collaborate with marketing, developers, and project managers to design landing pages that convert.
  • Lead UX efforts on internal and external projects— to design tailored wireframes, mockups, and interactive prototypes.
  • Create beautiful, functional mockups in Figma for web, mobile, and app experiences.
  • Help translate visions into polished experiences while understanding technical constraints.
  • Continuously improve On Tap’s design system and design operations.
  • Provide UX documents.

Qualifications

  • 5+ years of UX/UI design experience, preferably in eCommerce or IT services settings.
  • Proficient in Figma, Adobe Creative Suite, and prototyping tools.
  • Strong understanding of how websites are built (HTML/CSS/JS familiarity is a plus).
  • Experience working with CMS and eCommerce platforms like Magento, Shopify or Adobe Commerce is preferable.
  • Proven ability to design for conversion: landing pages, product pages, etc.
  • Excellent portfolio showcasing UX strategy, mockups, and real-world implementations.
  • Strong reading and writing skills, intermediate listening and speaking abilities (Equivalent to a TOEIC score of 700+ or an IELTS band of 5.5+).
  • Detail-oriented, organized, and capable of managing multiple priorities.
  • Highly proactive and creative mindset.

Benefits

  • Salary: Up to 1600$ Gross/month, reviewed every 6 months
  • Opportunity to shape the future UX of a global eCommerce agency
  • Growth and learning opportunities across technologies and platforms
  • 5-day workweek (Monday to Friday, 8:30 AM to 5:45 PM)
  • Agile working environment that respects differences and focuses on human development
  • Team-building events, picnics, and summer trips
  • Scenic office on 14th, 16th, 18th, 19th, and 20th floors. Free access to tea and coffee.
  • 13.5 days of annual absence (12 days in accordance with the law + 1.5 days company trip)
  • Social and health insurance in accordance with the Vietnam Labor Code
  • Birthday gifts, seniority allowance, course & certificate coverage