About us

We’re an innovative and experienced eCommerce agency dedicated to delivering impactful solutions. With a legacy dating back to 2006, On Tap is one of the longest-standing experts in the eCommerce space. As the first Magento Solution Partner in the UK in 2007—and among the first five globally—we’ve been at the forefront of digital commerce from the start.

Our expertise has since grown to include platforms like Adobe Commerce, Shopware, Shopify, BigCommerce, and more. At On Tap, we take pride in serving as trusted partners, helping businesses thrive in the ever-evolving digital landscape. In September 2024, On Tap officially joined the ecosystem of BSS Group – the trusted full-service eCommerce solutions provider, for strategic global expansion.

We’re currently seeking an experienced Business Consultant. In this role, you will collaborate closely with the Managing Director and internal specialists to identify new global business opportunities, develop long-lasting client relationships throughout the sales process.

Key Responsibilities

1.Sales & Growth Enablement

  • Drive sales and revenue growth by delivering tailored, consultative solutions that align with client business goals.
  • Support upsell and cross-sell opportunities by advising clients on additional services, subscriptions, and long-term growth strategies.
  • Act as the primary point of contact, nurturing strong, long-term client relationships.

2.Strategic Collaboration

  • Work closely with marketing and project development teams to ensure a seamless client journey from pitch to delivery.
  • Standardize the sales process for better conversion rates.

3.Market Insights & Business Development

  • Identify and assess new opportunities with a focus on EU and US markets.
  • Represent at global conferences, industry events, and business forums to strengthen brand authority and generate opportunities.
  • Conduct market research to stay updated on industry trends, competitor activities, and potential business opportunities.

4.Reporting 

  • Provide regular reports on business consulting activities, pipeline progress, and market insights to the management team.

Qualifications

  • At least 4 years of experience in sales, business development or a related role within eCommerce agencies.
  • Strong digital strategy, experience and market knowledge.
  • Strong communication and interpersonal skills.
  • Results-oriented with a strong drive to achieve targets.
  • Creative thinker with a proactive approach to problem-solving.

Benefits

  • Competitive Package: up to 47M, reviewed every 6 months.
  • Mentorship: Gain deep insights into ecommerce and business strategy through direct guidance from our Managing Director.
  • Career Growth: Fast-track opportunities for professional development and advancement.
  • Dynamic Culture: Experience a fast-paced, results-driven, and collaborative work environment that fosters innovation and achievement.
  • 5-day workweek (Monday to Friday, 9 AM to 6:15 PM)
  • 13.5 days of annual absence (12 days in accordance with the law + 1.5 days company trip).
  • Social and health insurance in accordance with the Vietnam Labor Code.
  • Birthday gifts, seniority allowance, course & certificate coverage.