About us


We’re an innovative and experienced eCommerce agency dedicated to delivering impactful solutions. With a legacy dating back to 2006, On Tap is one of the longest-standing experts in the eCommerce space. As the first Magento Solution Partner in the UK in 2007—and among the first five globally—we’ve been at the forefront of digital commerce from the start.

Our expertise has since grown to include platforms like Adobe Commerce, Shopware, Shopify, BigCommerce, and more. At On Tap, we take pride in serving as trusted partners, helping businesses thrive in the ever-evolving digital landscape. In September 2024, On Tap officially joined the ecosystem of BSS Group – the trusted full-service eCommerce solutions provider, for strategic global expansion.

We’re currently seeking an enthusiastic Business Development. In this role, you will collaborate closely with the Managing Director and internal specialists to identify new global business opportunities, develop long-lasting client relationships throughout the sales process.

Key Responsibilities

  • Identify, develop, and qualify new lead sources across the UK, EU, and US markets, with a strong focus on scalable growth opportunities.
  • Represent the company at global conferences, industry events, and business forums to build brand authority and actively generate high-quality leads.
  • Conduct ongoing market and competitor research to uncover new acquisition channels, partnership opportunities, and emerging demand.
  • Drive sales and revenue growth by delivering tailored, consultative solutions that align with client business goals.
  • Support upsell and cross-sell opportunities by advising clients on additional services, subscriptions, and long-term growth strategies.
  • Act as the primary point of contact, nurturing strong, long-term client relationships.
  • Work closely with marketing, partnerships, and project development teams to ensure a seamless client journey from pitch to delivery.
  • Standardize the sales process for better conversion rates.
  • Provide regular reports on business consulting activities, pipeline progress, and market insights to the management team.

Qualifications

  • At least 4 years of experience in business development, sales or a related role.
  • Having experience working for an ecommerce agency is a plus (not compulsory).
  • Strong digital strategy, experience and market knowledge.
  • Strong communication and interpersonal skills.
  • Results-oriented with a strong drive to achieve targets.
  • Creative thinker with a proactive approach to problem-solving.

Benefits

  • Salary Package: up to $1500 + commission, reviewed every 6 months.
  • Gain deep insights into ecommerce and business strategy through direct guidance from our Managing Director.
  • Fast-track opportunities for professional development and advancement.
  • Experience a fast-paced, results-driven, and collaborative work environment that fosters innovation and achievement.
  • 5-day workweek (Monday to Friday, 9 AM to 6:15 PM).
  • 13.5 days of annual absence (12 days in accordance with the law + 1.5 days company trip).
  • Social and health insurance in accordance with the Vietnam Labor Code.
  • Birthday gifts, seniority allowance, course & certificate coverage.