What we expect you to perform
- Lead or collaborate on building new features for our Shopify App: designing user flows, wireframes, and writing clear, precise product documentation (PRDs).
- Work closely with the development team throughout product implementation, feature testing, and issue resolution.
- Conduct in-depth market research and competitive analysis within the Shopify app ecosystem to identify emerging trends and product improvement opportunities.
- Stay continuously updated on Shopify platform changes, app guidelines, and industry best practices.
- Collect, analyze, and synthesize feedback and pain points from international merchants via support interactions to propose actionable product enhancements.
- Help track core product metrics and KPIs, analyze performance data, and prepare regular reports and insights.
What requirements we are looking for
- 1 year of experience as a Business Analyst, Product Analyst, or Product Assistant (prior experience in tech product companies, SaaS, or E-commerce/Shopify is a strong plus).
- Agile, approachable, and possessing sharp critical thinking skills with the ability to back up product proposals with data.
- Strong analytical, problem-solving abilities paired with a customer-centric mindset.
- A solid understanding of IT and software development lifecycles.
- Good sense of UX/UI principles and documentation design.
- Good English communication skills (spoken and written)
- Enthusiastic, proactive, eager to learn, and adaptable in a fast-paced environment.
Why you will love to work with us
- Salary: 9M – 15M
- 13th-month salary based on the business performance. Seniority Allowance;
- Opportunity to experience your expertise in a young and dynamic environment;
- Good career growth opportunities with interesting and challenging projects;
- 5 working days/week. 13.5 days off/year.
- Support course and certification fee for expertise improvement;
- Annual health check-up;
- Convenient working space with free tea and coffee, massage equipment, PS5,…
- Volunteer work and outdoor activities with company support: sports clubs, team building, birthdays, company trips, etc.
- Advancement opportunities available
- Other benefits according to the provisions of the Company and the Labor Code.