Vị Trí - Customer Support Executive

Hotline: 0962 803 621 - Email: hr@bssgroup.vn

Địa điểm:

Hà Nội

Bộ phận:

Service Team

Hình thức:

full time

Mức lương:

$300 - $600



JOIN BSS, if you

22-25 years old, Bachelor’s Degree with majors in Economics, Foreign Trade, Diplomatic,...is preferable.

Fluent in English (IELTS, TOEIC certificate is preferable).

Require Communication, Presentation, Analysis, and Critical Thinking Skill.

Have experience about Technology, Ecommerce, Marketing at least 6 months is preferable.

Good teamwork and Quick learner.

Ready to support clients on different timezone.

BECOME ONE OF US, you will

Receive requests and answer questions from customers through freshdesk, skype, live chat.

Support to handle problems arising when customers install and use BSS Commerce Shopify products.

Updates to customers on the status of processing requests.

Transfer technical problems, request customizing for the development team, ensure the quality of work to deliver to customers.

Advise customers on solutions when using ecommerce and Shopify.

Work with various teams.

Conduct other tasks assigned.

TO BE A BSSER, you will have

Salary: $300 - $600 (Review every 6 month)

Working time: 8:00am to 17:15pm, from Monday to Friday.

Work with 100% foreign. Exposed to the latest technology and ecommerce trend.

Monthly in-house coaching and mentor programs.

Youthful and dynamic working environment with 95% members are 9x, we have many clubs: running, football, board game....

At BSS Group, tea & coffee is free. Besides, we have a bookshelf with many interesting books for our members to borrow and of course, they are free too.

The State statutory holidays and collective activities organized by the Company (travel. team building, health care, volunteer…).

Office with great view from 18th floor and creative workplace design.

Other benefits according to the provisions of the Company and the Labor Code.

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